Inbox & follow-ups

Pick up every conversation with context.

Find the thread, remember what matters and make the next reply useful. Keep conversations organised so an important follow-up is easier to spot.

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Use labels, starred conversations and search to focus on the threads that need attention. Personal details are anonymized; example data is illustrative.
Use labels, starred conversations and search to focus on the threads that need attention.

See where you left off.

Read the conversation history available in your workspace before replying. Your connected extension brings messages into Bravabase; the amount available depends on sync progress.

Give your inbox some structure.

Use labels, stars and search to organise conversations around your workflow. Keep notes with a person so important details do not depend on memory.

Prepare a more useful reply.

Ask for help drafting a reply or follow-up based on the available conversation. Review and edit the wording before sending it.

A simple workflow

How it works.

  1. Find the right thread

    Search for a person or use your labels to narrow the list.

  2. Review the context

    Read the latest available messages and your notes.

  3. Choose the next move

    Prepare a reply, update the label or record the next action.

Good to know.

Will the app have my entire message history immediately?

Not necessarily. History arrives through sync, and older messages may still be loading. Use the available conversation context and check sync progress when something is missing.

Are AI-drafted replies sent for me?

A prepared reply is a draft for you to review. Check the recipient and wording before sending.

Make room for your next sales conversation.

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